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Truck dispatchers provide a range of back-end support.
It’s a dispatcher job to help trucking businesses to find loads, which can be espically useful for a new operations that are still working to built their list of clients . Dispatchers negotiate with boxer and the shippers on your behalf for higher paying freight, and earn a fixed percentage on the each load of deliver
OUR AIM
1. Efficient Route Planning: Plan the most efficient routes for trucks to reduce fuel consumption, lower emissions, and increase delivery speed.
2. Real-Time Tracking: Provide real-time updates to customers and dispatchers about shipment status, estimated arrival times, and any delays.
3. Maximizing Capacity: Ensure trucks are loaded to maximum capacity to reduce the number of trips and lower costs.
4. Reducing Delays: Minimize delays by anticipating and mitigating potential issues, such as traffic congestion or weather conditions.
5. Improving Customer Satisfaction: Provide excellent customer service through timely deliveries, accurate tracking, and proactive communication.
Why choose us
Hi-Tech Dispatch is a trustworthy and accurate Truck dispatch service provider. Meeting the needs of the customers and providing the best solution is our priority and we work in such a way that it will surely bring the best growth results for your business. We provide a friendly environment for your drivers and customers over the phone and a top-notch customer service platform to enhance your business. We promise to deliver quality services to you and your customers and ensure the highest level of customer satisfaction.
Collaborative benefits of working with us
Hi-Tech Dispatch offers the best dispatch service to help your business grow the way you want. We offer dispatchers the ability to answer calls, dispatch trips and monitor their fleet of drivers with fewer errors. You won’t be able to see them through windows or cameras while they do all these things professionally, but you will have a record of every call they take and their schedules for quality assurance. This is done through proprietary software that keeps you informed in real-time about the operation, the calls and much more.
OUR EXPERTIES
- Logistics and transportation management
- Real-time tracking and monitoring
- Route optimization and planning
- Fleet management and maintenance
- Customer service and communication
- Load planning and capacity optimization
- Regulatory compliance and documentation
- Technology integration and automation